CONTACT US

Shipping And Returns Distribution Center:

Monday - Friday (Saturday, Sunday, Holidays closed)

Our Shipping And Returns Distribution Center is responsible for processing and shipping all online orders. We package and ship all orders from our U.S facility. Processing and transit time is based on Shipping And Returns Distribution Center hours.


Customer Care Center: Fast And Responsive Live Chat And Email Support

Monday - Sunday (Holidays closed)
8 am - 8pm EDT (Eastern Daylight Time)

We want to help. Your concerns are very important to us, and we want to do the best we can to help you! Please email us via the contact form below or directly at paul@dtcbirdie.com, and witherPaul or our fast and responsive customer care team will respond urgently with a resolution within 24 business hours.

Please include your full name and order number for quicker service.